Your Patient Engagement Platform for the Complete Prescription Journey

TimelySM by DrFirst® supports prescription engagement at moments that matter to providers and patients.

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trophy-solid-full Award-winning Patient Engagement Platform

Built on Unmatched Scale and Pioneering Innovation

Timely stands apart because it’s powered by the DrFirst prescribing workflow, which is used by:

270+

EHRs and 2K hospitals and health systems

670K+
healthcare providers
110M
patients per year
Quick Answer

How does the Timely by DrFirst patient engagement platform help with pharmaceutical companies’ medication adherence strategies?

The patient engagement platform connects healthcare providers and patients to therapy-specific insights at critical moments, beginning once a provider selects a medication and continuing through patient adherence.

Timely by DrFirst combines provider-facing prescribing insights with automated patient outreach to help accelerate speed-to-therapy, reduce abandonment, and improve adherence.

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Engage patients from the first prescription to ongoing adherence.

The Timely platform delivers personalized patient and provider engagement precisely when needed. When a provider selects a medication, it surfaces therapy-specific clinical information, dosing support, and prior authorization information directly in their EHR workflow, so prescriptions arrive at the pharmacy ready to fill.

Once the prescription is sent, automated provider-to-patient texts keep momentum going through first fill and beyond. We help pharmaceutical companies drive awareness, accelerate access, and optimize adherence.

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17 of the top 20 pharmaceutical companies put their trust in Timely by DrFirst.

patient engagement rate

lift in first fill rates

patient satisfaction rating

Timely analysis of customer results

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Awareness: Maximize engagement to improve speed-to-therapy.

Surface actionable information for providers in the EHR workflow after drug selection, then follow up with provider-to-patient texts that share clear next steps.

Rx-Delivery

Access: Increase speed-to-therapy and medication fulfillment.

After the prescription is sent, put support options in patients’ hands, such as links to copay cards or guided hub enrollment, to help address barriers to first fills.

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Adherence: Minimize barriers to improve medication adherence.

Keep patients engaged beyond the first prescription fill with ongoing support resources and refill reminders at critical moments in the therapy journey.

Who We Serve 

Engage providers and patients at critical moments throughout the medication journey.

The Timely platform empowers our pharmaceutical clients by delivering targeted engagement solutions—within the EHR and beyond. By driving awareness, accelerating access, and improving adherence, Timely enables better patient outcomes with minimal effort.

Click below to see how we help teams like yours.

Brand Teams
Patient Support Teams
Market Access Teams

WHO-WE-SERVE-Brand-Management-05Raise Awareness With Providers and Patients.

Timely surfaces patient education resources and messaging within the EHR so providers see relevant treatment options at the point of prescribing. After the prescription is written, automated patient outreach reinforces patient follow-through and brand awareness, with performance insights letting you know what’s working and when. 

Learn more about how we serve Brand Management Teams

WHO-WE-SERVE-Patient-SupportHelp Patients Start and Stay on Therapy. 

Faster starts. Fewer drop-offs. Timely simplifies patient support program onboarding with automated outreach to promote affordability and support resources. From the point of prescribing through renewals, patients stay engaged. 

Learn more about how we serve Patient Support Teams

WHO-WE-SERVE-Market-Access-TeamsGain Insights to Inform Formulary Discussions.  

Timely delivers affordability options, supports electronic PA, and surfaces intelligent pharmacy selection for specialty medications with limited distribution networks. Once the prescription is sent, patients receive tailored copay assistance and ongoing outreach to support them starting and staying on therapy. Fine-tune strategies and patient access solutions based on provider behavior and patient trends.  

Learn more about how we serve Market Access Teams

See how Timely by DrFirst supports onboarding and adherence.

Resources

Want to learn more? Browse our resources.

See how smart, tech-driven medication adherence strategies can help you stay ahead.

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